345bd Terms and Conditions

1. General Terms

345bd (referred to hereinafter as "we", "platform", or "site") provides an online entertainment service for users in Bangladesh. These terms and conditions ("Terms") form a binding agreement between 345bd and each individual who uses its services ("user", "you").

By accessing our site, creating an account, or using any service, you will be considered to have read, understood, and agreed to these terms. If you do not agree with these terms, please refrain from using our platform.

345bd reserves the right to amend or update these terms at any time. Changes will take effect from the moment they are published on the site. Continued use of the service means you have accepted the updated terms.

All services, games, promotions, and offers available on our platform are governed by these terms. Where a specific promotion or bonus has its own separate terms, both those specific terms and these general terms will apply.

2. Eligibility and Age Requirement

The following requirements must be met to use 345bd services:

• You must be at least 21 (twenty-one) years of age.
• You must be a valid Bangladeshi citizen or a person legally residing in Bangladesh.
• You must hold a valid national identity card or government-issued ID.
• You must register with accurate and truthful information.
• Your bank account or mobile banking service (bKash, Nagad, Rocket, or Upay) must be registered in your own name.

345bd reserves the right to verify age or identity at any time. If required documents are not submitted or information is found to be false, the account may be suspended or cancelled.

It is entirely your responsibility to confirm whether online gaming is legally permitted in the area where you reside. 345bd is not responsible for any illegal or unauthorised use.

3. Account Registration and Management

3.1 Registration Process

When opening an account with 345bd, you must provide accurate and complete information. The details provided at registration will be used for identity verification later.

3.2 Multiple Accounts Prohibited

Each individual may operate only one account. If a single person holds multiple accounts, all accounts will be cancelled and the associated deposited funds and bonuses may be forfeited.

3.3 Account Security

It is your responsibility to keep your account login details completely confidential. If you notice any unauthorised access or suspicious activity on your account, notify our support team immediately. 345bd will not be liable for any loss resulting from third-party use of your account.

3.4 Updating Your Information

If any of your registered details change (such as phone number or email address), update them immediately through our support team.

4. Deposits and Withdrawals

4.1 Minimum Deposit and Withdrawal

• Minimum deposit: ৳200 (for each payment method).
• Minimum withdrawal: ৳1,000.
• Withdrawal time: Generally completed within 30 minutes to 3 hours.

4.2 Accepted Payment Methods

The following payment methods are currently supported on our platform:

• bKash — mobile banking service.
• Nagad — digital financial service.
• Rocket — Dutch-Bangla Bank mobile banking.
• Upay — United Commercial Bank digital wallet.

4.3 Deposit Terms

Deposited funds must be sent from a mobile banking account registered in your own name. Funds sent from third-party accounts will not be accepted and will be returned.

4.4 Withdrawal Terms

We reserve the right to verify your identity before processing a withdrawal request. Withdrawals may be delayed until the wagering requirements of any active bonus are met. Withdrawals may be temporarily held in cases of suspected suspicious activity.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. A minimum deposit of ৳200 is required to receive this bonus. To be eligible to withdraw the bonus funds, the total bonus amount must be wagered 25 times.

5.2 Wagering Requirements

Only valid bets will be counted towards wagering. The following may be excluded from wagering calculations:

• Equal and opposing bets (placing the same amount on both sides).
• Bets placed with the intention of abusing a bonus.
• Any bets proven to involve manipulation or operated with the help of bots.

5.3 Other Promotions

From time to time we offer special promotional deals. Each promotion has its own terms, which are clearly stated on that promotion's page. Multiple bonuses cannot be combined at the same time unless specifically permitted.

5.4 Reasons for Bonus Forfeiture

Bonuses may be cancelled or forfeited in the following cases:

• Registration with incorrect or false information.
• Attempting to claim bonuses through multiple accounts.
• Using a bonus in violation of the terms.
• Requesting a withdrawal before the bonus wagering requirements are met.

6. Gaming Rules

6.1 Fair Play

All games on 345bd are operated fairly and transparently. Our games are developed by accredited software providers and run on Random Number Generator (RNG) technology, which ensures unbiased outcomes.

6.2 Technical Issues

If a technical error or disconnection occurs during gameplay, 345bd reserves the right to determine the result of that round based on saved server records. Transaction records stored on the server will be considered final.

6.3 Game Results

The result recorded on our server is final for any game. In cases where a technical issue causes an incorrect winning amount to be shown, the account will be adjusted to reflect the correct amount. We will notify the user of any such adjustment.

6.4 Sports Betting

For betting on cricket, football, kabaddi, and other sports events, odds and markets may change at any time. Special betting rules may apply for events that are not completed within the scheduled time.

7. Prohibited Activities

The following activities are strictly prohibited and may result in immediate account cancellation:

• Opening or operating an account using another person's identity.
• Operating games with the help of automated software (bots), scripts, or artificial intelligence.
• Attempting to exploit bonuses by creating multiple accounts.
• Intentionally exploiting weaknesses (bugs) in the game system.
• Using the platform for money laundering or illegal financial transactions.
• Placing bets using funds from a third-party account.
• Fraudulent or harassing behaviour towards other users.
• Attempting to hack any part of the site or bypass security measures.

8. Privacy and Security

345bd places the utmost importance on the security of your personal information. Our platform uses SSL encryption technology, which keeps all your transactions and data secure.

We do not sell your personal information to any third party. However, information may be disclosed in the following cases:

• Upon a lawful request from legal or regulatory authorities.
• For the purpose of fraud prevention and investigation.
• With partner organisations that assist in delivering our services (under strict confidentiality agreements).

To learn more about our privacy practices, please visit our Privacy Policy page.

9. Limitation of Liability

345bd will not bear any liability in the following situations:

• If a game or bet is disrupted due to internet disconnection or a technical fault with the device.
• Loss caused by the user's own negligence or failure to maintain account security.
• Delays or issues arising from faults in third-party software or payment gateways.
• If the service is disrupted due to events beyond our control (such as natural disasters or government directives).
• If online gaming is prohibited in the user's own jurisdiction.

345bd reserves the right to shut down, change, or update any part of the service at any time. We will endeavour to give advance notice of any temporary disruption due to maintenance or upgrades.

10. Account Closure and Suspension

10.1 At the User's Request

You may request to close your account at any time through our support team. Before closing your account, please withdraw any remaining balance (excluding active bonuses or incomplete wagering requirements).

10.2 By 345bd

We may suspend or cancel your account for the following reasons:

• Violation of the terms.
• Evidence of fraudulent activity.
• Failure to verify identity or provision of false information.
• Extended period of inactivity.
• At the direction of a regulatory or legal authority.

10.3 Responsible Gaming Self-Exclusion

As part of responsible gaming, you may also request a temporary or permanent break on your own. To learn more about this, please read our Responsible Gaming page.

11. Dispute Resolution

For any complaints or disputes, please contact our customer service team first. Our support team is available 24 hours a day, 7 days a week in Bengali.

Dispute resolution process:

• Step 1: Submit your complaint to the support team via live chat or email.
• Step 2: Our team will review your complaint within 72 hours.
• Step 3: Additional information or documents may be requested if necessary.
• Final Decision: A final decision will be communicated after analysing all information.

The data and log records stored on the server will be considered the final evidence in dispute resolution.

12. Changes to Terms

345bd reserves the right to amend these terms and conditions at any time. For significant changes, we will post a notice on the platform. If you continue to use the service after the updated terms are published, you will be considered to have accepted the new terms.

The latest terms and conditions will always be available on this page. You are advised to visit this page regularly.

If you have any questions about these terms and conditions, contact us at: [email protected] or via the site's live chat.